FAQ’s

website design

Once all the necessary documents are signed and information is sent over, it usually takes 4-6 weeks for any web design project to be complete. This varies depending on how complex the website is and delays in content being delivered. 

Every business has varied needs. If you need any help deciding which package is best for you, please book a 30 minute call and we will talk about the exact services you need.

 

All web design packages include 2 rounds of revisions. Once I have completed a draft design, you can return the draft with all necessary revisions so that your project can be complete to your satisfaction. At all times I will communicate with you around your vision for the website, so rest assured that the final design will be as per your requests.

I recommend getting professional photos taken for your website. If that is not an option, you can take photos yourself. Make sure they are high resolution photos for the best quality on your website. I offer photo editing as an add-on to all packages this includes removal of backgrounds, touch ups and much more.

I use use WordPress for to provide the best customisation possible for your online business. If you’re not familar with the platform, I help will you along the way.

I recommend Name Cheap for all domain purchases. It is the responsibility of clients to purchase their own domain name as this makes it easier for you to have full ownership of the website. 

That’s ok! It is important for some form of branding to be in place before a website can be designed, I can offer minimal brain guidelines to clients who do not surest have a brand in place. This includes; typography and colour palette for the purposes of a website project. I always advise having an established brand before hand to help with a consistency website going forward.

brand design

Absolutely! All banding projects will receive the source files for their logo and other relevant branding materials. These will be in the format of AI, EPS, PDF, PNG, JPG and SVG files. All of which are required to display your logo for both digital and print.

Yes! You will have two rounds of revisions to make any changes you like. If for some reason you are not happy with the initial design, you can let me know and I will make the necessary changes. It’s important at this stage to be as open as you can, so that I can deliver a final product you are happy with.

Each branding project is unique and the timescale can vary depending on access to content and external factors. However, I aim to complete all branding project within 2-3 weeks or less. Take a look at the branding page to view the deliverables and overall process.

Payment

All clients are enrolled in a 50/50 payment plan as default. 50% of the project fee as a deposit and 50% upon completion of the project.

If you require additional support you have the option to request 50/25/25 payment plans, which is a 50% deposit to begin and 25% of the remaining balance to be paid on a monthly basis for 2 consecutive months. For more information enquire via our contact page

Yes. Pricing plans spread over 3 payments or more will incur an additional increase in price. Each price will vary, but will be displayed clearly when your proposal is delivered.

My pricing reflects the cost of business and my overall skillset. I believe I have made my prices accessible to those in need of a brand, website and website care plans. However, I am always open to making adjustments to cater each clients needs. Feel free to book a call with me to discuss.

Great question. The cost of each project is different and changes from time to time. You can find all of our current prices by downloading our pricing guide located on at the bottom of this page, which gives you full access to full details of all packages and pricing.

care plan

100%. A WordPress website is one of the most flexible yet, more vulnerable when left uncared for. You need to take care of your website, the same way you would care for an investment such as a car. It can be confusing knowing what needs to be done to keep your website functional, which is why we offer care plans to support you in that department. We have a blog post with more information around the importance of a care plan.

A mini plan provides hosting and foundational maintain. I recommended this plan for clients who consider themselves more tech savvy in the web development field. To access WordPress specific support such as; WordPress updates, plugin updates and security maintain, the full care plan will be best.

 

The full care plan is an all-in-one security measure than allows your website to be fully backed-up and maintained on a regular basis against threats and malware. Regular updates are preformed to keep your website safe and secure. For more details visit our website care plans page 

Yes. You will have full access to your website whether you choose to opt for a care plan or not. The care plan is just a way of us being able to take care of the security measures in the backend, while you can focus on the business activities that really drive sales to your business.

Sure. If you feel like you need more or less support with your website maintenance you have the choice to change that accordingly throughout your time with us.

Absolutely. The care plans we offer are monthly rolling subscriptions. If you feel like you no longer need our services, get in contact with us and we will give you all the necessary data to move forward and mange your website independently.

download our full pricing guide for more information

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